Searching for a 3PL partner to scale your DTC operation?

Are you a DTC retailer looking to grow your business? At Kun Fulfilment we take care of all D2C eCommerce fulfilment needs from our advanced UK & European fulfilment centres.

ecommerce shipping

We are DTC fulfilment experts

Our 3PL allows brands to outsource time-consuming logistics processes to focus on more strategic tasks.

Read on to discover the many benefits of our service and how Kun Fulfilment unique approach to DTC order management makes us the future of eCommerce D2C fulfilment.

We can be wherever you need us to be – our hub model means we can get up and running in a matter of days for you.

Why Choose Kun Fulfilment

D2C fulfilment

Free set up, free integration, free storage*

We don’t charge for setting you up. There are no charges for integrating with your existing sales channels or systems either, and there’s free storage for two months.

D2C fulfilment

Unique warehouse
hub model

Our hubs replicate a complete D2C fulfilment centre in a small space. It means you get a better service and we respond quickly and intelligently to your needs.

D2C fulfilment

Clear, transparent book fulfilment costs

Kun Fulfilment makes things as straightforward and simple as they can be through clear pricing, fair terms, and simply saying it
like it is.

electronics fulfilment

Free set up, free integration, free storage*

We don’t charge for setting you up. There are no charges for integrating with your existing sales channels or systems either, and there’s free storage for two months.

D2C fulfilment

Unique warehouse
hub model

Our hubs replicate a complete D2C fulfilment centre in a small space. It means you get a better service and we respond quickly and intelligently to your needs.

D2C fulfilment

Clear, transparent book fulfilment costs

Kun Fulfilment makes things as straightforward and simple as they can be through clear pricing, fair terms, and simply saying it
like it is.

D2C fulfilment

B2B vs DTC Fulfilment Strategies

Looking at expanding your DTC business? In our latest report we will go over some of the key factors you need to consider when planning your fulfilment strategy to build resilience and long-term success.

5 way your fulfilment operation is preventing D2C growth

Customer expectations

DTC customers don’t just want fast, cost-effective, and convenient delivery, they expect it. These customers want multiple delivery options from an economy and premium option through to collection from lockers and convenience stores as well as same-day dispatch and the unboxing itself to be an experience. If they are going to be persuaded to order directly from your brand and not a third party they already trust, the delivery experience has to be as convenient if not above and beyond what they would get elsewhere.

78% would choose a competitor if the speed of delivery was too slow.

Technology

Consumers are not just ordering direct from a brands website but also marketplaces and social media channels. Diversifying your D2C fulfilment sales channels can help make sure your meeting your customers where ever they are shopping, and that means you a fulfilment partner with integrations with each channel to pull through the order information for picking, and pass tracking information back to the channel.

To satisfy the customer’s need for convenience and low-cost shipping methods, the D2C fulfilment partner also need to be able to offer different delivery services, including multiple couriers which will also require some technical set-up.

Storage

DTC orders often include just one single unit or one of multiple different items so stock needs to be stored in a way that it is easy to access individual units as quickly as possible. The stock will also turn over more slowly as the orders have fewer items, therefore it may be prudent to store smaller volumes with a DTC fulfilment partner. Distance between SKUs will also have a direct impact on the efficiency of the operation as there may be multiple picks per order with a much lower order value making every minute count.

Processes

DTC orders often have specific requirements enforced by the sales channel or the type of customer for marketing purposes. Branded packaging, kitting, bundling or specific couriers may all be required to meet the demands of the platform, build trust and encourage repeat purchases. These will vary between clients and change over time. Due to the demands of the customer, additional processes may also be required to ensure on-time dispatch of priority orders even during peak times, these include longer operating hours with cut-offs for same-day dispatch.

Innovation

DTC fulfilment specialists are all looking to expand their offerings beyond picking and packing and specialise their services to particular industries to meet requirements for batch control, returns, or storage, as well as adding additional services such as outsourced customer service, branded packaging, personalisation, on-demand printing, email marketing and last-mile delivery services.

What our customers say about our eCommerce Fulfilment

Discover how we can help you grow

99.9%

Verified picking accuracy rate.

Excellent!

Highest rated eCommerce fulfilment provider.

32,000,000+

Products shipped in the last 12 months.

1,200+

Clients trust Kun Fulfilment, and growing fast.

What our customers say about our eCommerce Fulfilment
One of the things we have found most beneficial is the communication we have with our Hub manager. They’re always at the end of the phone if we need to check on something and we really trust their opinions on the best way to get our products out to our customers.
Davies Roberts
CEO Founder
What our customers say about our eCommerce Fulfilment
I initially found Kunfullfilment on Instagram. After asking small business owners who they use for fulfilment, Kunfullfilment popped up a few times. We originally shipped through Amazon, but as soon as me and Dean, our CEO and co-founder, spoke to Rob (our BDM), that was it for us. We loved the familiar, family-style approach of working. Kunfullfilment feels like an extension of our team; that’s what we were looking for, and that’s what we found. I would recommend Kunfullfilment to anyone; I think they’re the best in the business, and we’re grateful for you guys.
Hermione Underwood
UK CEO
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