Our fulfilment process

Our fulfilment process In just a few simple steps, you’ll be selling, growing and focusing on the things you enjoy most.

Why need Kun Fulfilment

Scaling your business comes with the following challenges

Scaling Struggles

Growing brands face rising fulfilment and shipping complexities.

Lack of Logistics

Missing infrastructure and skilled staff cause inefficiencies.

Limited Reach

Expanding to retail and big-box stores requires broader coverage.

High Costs & Delays

Inefficient shipping increases expenses and slows delivery.

Enhanced
Distribution

Expand your reach with optimized logistics solutions.

Real-Time Inventory Control

Gain complete visibility and control over your stock.

Customer Satisfaction Focus

Ensure fast, accurate, and reliable deliveries.

Cutting-Edge Technology

Leverage our advanced 3PL software for efficiency.

How Its Work

Initial Consultation and Connecting to Kun Fulfilment

Your fulfilment journey begins when you are done with your product manufacturing and reach us out. We assess your business requirements, covering everything from sales channel integration to tailored order fulfilment services. Then, you connect to Kun Fulfilment. From now on, the Kun team will handle all your shipping responsibilities, from shipping your products to inventory management, order fulfilment, and customer satisfaction. Moreover, we ensure volume discounts to save time and money with various shipping carriers.

Sync your Stores with us for Omnichannel Fulfilment.
Coming Soon !

We are actively working on software integrations to streamline your business operations. Coming soon, you’ll be able to connect effortlessly with WooCommerce, Shopify, Etsy, and eBay. In the meantime, we are directly linking with businesses to provide a smooth and efficient experience. Say goodbye to time-consuming manual work—our system syncs your orders, inventory, returns, and more, ensuring accuracy and efficiency across all your sales channels. Stay ahead of the competition with our smart fulfilment solutions!

Fulfilment Processing with Quality Control Checks

When your products arrive at our fulfilment centre, they undergo a meticulous receiving process. We carefully log each item into our inventory system, ensuring accuracy and efficiency. As part of our rigorous quality control measures, our 3PL team captures high-resolution photos and records precise measur kiements of every product. This guarantees accuracy and helps optimize shipping costs, ensuring a smooth and cost-effective fulfilment experience.

Custom Packaging Options

Once your products are with us, we verify that we meet each product’s unique specifications. We also provide the option of custom packaging, allowing you to enhance the unboxing experience with gift messaging, promotional inserts, branded stickers, custom boxes, protective dunnage, and more. Whatever your vision, we provide the flexibility to bring it to life, ensuring your brand stands out with every shipment.

Keep Your Customers in the Loop

When an order ships, Kun sends a confirmation email to your customer, complete with tracking details. This keeps them informed and reassured about their delivery status while enhancing their shopping experience. Clear communication builds trust and creates opportunities to drive repeat sales and strengthen customer loyalty.

Your Customer’s Order is Delivered!

Now, this is the moment of trust when your order is delivered to the customers.  We know this is your brand’s time to shine, and we’ve built our fulfilment process to ensure that happens. We’ve got you covered with our post-purchase suite for those times when shipping occurs. From issue resolution to proactive communication, we’re here to protect your brand’s reputation and keep your customers happy.

Easy and Cost-effective Returns

Kun is with you even after delivering your orders. Our seamless reverse logistics options help you control costs and drive customer satisfaction on returned orders. Our flexible return solutions are tailored to your business, making the process smooth and cost-effective. By simplifying returns, we turn potential challenges into opportunities—boosting customer satisfaction, building trust, and reinforcing brand loyalty.