Fulfilment Costs For
eCommerce

Fulfilment costs are often overcomplicated.
We understand that you need transparent costs so you can
budget for growth.

That’s why we keep our prices competitive, clear and simple.

From just £630 per month, you can get started with

the highest-rated global eCommerce fulfilment provider.

UK Fulfilment Pricing

This page shows fulfilment costs with dispatch from the UK.
For other European locations, please select your preference.

United Kingdom

UK

How our pricing structure works:

Fulfilment costs with Kun Fulfilment are dependant on the size and quantity of your goods, and are made up of the following elements:

Storage

Subscription

Fulfilment

Unlike most competitors, our fulfilment costs are inclusive of:

Carrier rate

Picking cost

Packing cost

Extra services

Fulfilment Costs

To give you a true end-to-end fulfilment cost, our standard carrier prices are inclusive of:

If you ship multiple items in a single package, there will be a charge of £0.77 per additional item.

Please note all prices exclude VAT.

Size and Weight Within 48 Hours Within 24 Hours
Small Letter to 20g
£1.51
Large Letter to 100g
£1.64
£1.91
Large Letter to 250g
£2.33
£2.74
Large Letter to 500g
£2.74
£3.19
Large Letter to 750g
£3.58
£4.08
Size and Weight Within 48 Hours Within 24 Hours
Large Letter up to 750g
£3.87
£4.37
Small Packet to 1kg
£4.10
£5.48
Small Parcel to 1kg
£4.26
£5.85
Small Parcel to 2kg
£4.38
£6.47
Medium Parcel to 2kg
£5.48
£6.92
Medium Parcel to 5kg
£7.71
£8.76
Large Parcel to 10kg
£8.50
£9.22
X-Large Parcel to 20kg
£9.95
£10.66

Please note all prices exclude VAT.

Packaging cost

We can receive goods in mailable packaging or pack them to your requirements using your own. We can also supply generic packaging if you need it.

Boxes are not included. To discuss using bespoke packaging including eco (plastic free), boxes or custom branded wraps, please contact us directly.

Our Parcel Sizes

(including packaging)

Parcel size                          Length           Width           Height

Storage

We offer two straightforward storage solutions designed to meet the needs of your business while providing maximum transparency and simplicity.

Depending on your storage requirements you will be enrolled on to one of the below:

1. Item storage

We track the storage of each item individually from the moment it arrives at our fulfilment centres. For the first two months, any stock held on your hub will be stored for FREE. After this initial period, a small monthly storage fee will apply.

Monthly storage fees per item:

Storage for

Large Letter

£0.06

Storage for

Small Packet

£0.16

Storage for

Small Parcel

£0.45

Storage for

Medium Parcel

£1.12

Storage for

Medium Parcel

£1.12

Storage for

Medium Parcel

£1.12

Storage for

Large Parcel

£1.12

Storage for

Extra-Large Parcel

£1.12

2. Replenishment service

A single set cost for each storage location used to hold single SKU stock. This £9.65 weekly cost per location will cover:

* Terms and conditions apply
* The “2 months free” storage offer is not valid for stock stored on pallets
* The solutions are exclusive from one another and cannot be combined

Huboo Subscription

Our subscription cost covers all the manual account related activity that goes into maintaining quality service as order volumes increase. These include:

Silver

Gold

Platinum

Corporate

Up to 300

Orders & Dispatches per month

Up to 1,500

Orders & Dispatches per month

Up to 5,000

Orders & Dispatches per month

5,000 +

Orders & Dispatches per month

Price / month

£50

Price / month

£150

Price / month

£450

Silver

Orders & Dispatches per month

Up to 300

Price / month

£50

Gold

Orders & Dispatches per month

Up to 1,500

Price / month

£150

Platinum

Orders & Dispatches per month

Up to 5,000

Price / month

£450

Corporate

Orders & Dispatches per month

5,000 +

Why pay a subscription?

During peak 2023, we picked, packed and shipped over 1.3 million orders from our warehouses thanks to the impressive growth of our eCommerce merchants.

Subscriptions helped enable this growth during a busy period.

We hired and trained 100+ hub managers to ensure our customers had high-quality, consistent fulfilment. We didn’t use any agency staff. We achieved 99.9% picking accuracy and resolved 96% of customer service queries on time.

Extra Services

Huboo Extra

Payment for loss or damage during transit from Huboo to the customer.

Item value

Up to £5

£0.25

Item value

Up to £20

£0.50

Item value

Up to £100

£1.50

Huboo Account Extra payment amount during transit from
Huboo to the customer:

Amount for

Full Sales Value

2% of sales

Amount for

Half Sales Value

1% of sales

Huboo Extra applies to B2C (not B2B) orders and shipments.

Carrier Emails

Reduce WISMO queries and drive customer loyalty with branded tracking emails. Send personalised notifications, from your brand, keeping your customers engaged & informed post-purchase.

Cost per send

£0.02

Half Sales Value

£500

Kitting

We can offer a range of kitting and bundling option to fit the needs of your business.

From assembling gift sets, hampers and subscription boxes to labelling and packaging products.

Speak to one of our experts about your requirement for a bespoke price.

Courier surcharges

International surcharge:

Courier companies are adding a temporary surcharge onto shipments outside of the UK. Therefore, Rest of the World Shipments will be subject to an international surcharge of £3.92 Per Kilo.

Fuel surcharge:

Some courier companies have an additional fee on top of basic shipping rates. These charges are designed to help these carriers cover the costs associated with fuel given the fluctuation in fuel prices.

International shipping

We’ve got everything in place to help you reach more customers in more places. Our UK & European network of fulfilment centres and our global couriers fulfil eCommerce orders all over the world, so you can seamlessly grow your business with confidence. Please contact us for per country quotes.

Express Delivery

Express Delivery Options (Guaranteed before 1pm, includes receiving, picking and postage costs). Prices available on request.

Return fee

A return handling fee of £3 is applicable per return.

Cut-off times in the UK (local time):

2:30 PM for Standard Orders and 4:30 PM Prime Orders Only

PLEASE NOTE

* Terms and conditions apply. The “2 months free” storage offer is not valid for stock stored on pallets.